Comments:

This is a great intro bike into the cargo hauling scene. The things it comes stock with, like big bag, 2 folding supports, rear cargo tray, ergo grips & integrated bar ends, upright bar, lights, & front rack are usually add ons for every other cargo bike out there.Step over frame is super easy to maneuver when loaded. Dual kickstand is pretty decent as long as your load is fairly balanced. The bags are very substantial and well designed with zips, buckles, and internal mesh pockets for easy access to your supplies and clip on and off just like normal panniers do.The bottom support racks(wing running board like attachments) fold up or down with a cotter pin. This ability is what makes the racks rattle when not loaded but easily fixed with well placed rubber washers on the ends of the tubes were they bounce slightly against the brackets. Think watering hose washers. $1 fix.Trek doesn't say you can have adults/kids ride on the upper rack but duh....everybody who carries cargo eventually carries a person. Unfortunately, Trek's system doesn't play well with Xtracycle accessories so some ingenuity is needed for seat cushions or foot pegs or child seats & stoker bars. Just look around, you'll find solutions. The deck is rated for 100lbs and the running boards for 50 each. So pretty much anybody can be carried on the back portion of the bike.The front rack is nice and not rated for much weight. Case of beer? Diapers? Flowers? Not a problem. Any more than that and it will affect turning since the rack attaches to the fork and not the head tube.The lights, ergo grips & bar ends, upright bars and quality seat really just add to the goodness. The brakes are adequate, I did upgrade to a matching BB5 on the rear to match the front. Easy upgrade and well worth int considering the cargo weight loads and the conditions you might experience when running errands like sudden showers or that extra bag of dog food. The more you can carry, the more you buy!I wasn't super stoked about the aluminum material for a cargo bike. Sure, it is lighter than the equivalent steel frame but it doesn't flex as nicely, doesn't have natural cush & give. So far, it has exceeded my expectations and only time will tell how it holds up to repeated flex and use. Because unlike steel, if it cracks or bends, it can't be fixed.I hope to be proven wrong with years of usage!